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Marriott Brooklyn Bridge

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333 Adams St
Brooklyn, NY 11201 United States
+1 718-246-7000

October 2019

The 9th Annual Customer Service Summit

October 23, 2019 @ 8:00 am - October 24, 2019 @ 5:00 pm
Marriott Brooklyn Bridge, 333 Adams St
Brooklyn, NY 11201 United States
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Innovative Support DrivingThe Ultimate Customer Experience Seamless Omnichannel Strategy, Personalized Automation, Empowered Agents Experience is the Future: Customer Success Must be an Organization-Wide Strategy The customer service department is too often referred to as “just a cost center”. And perhaps in the past we have been more reactive than proactive – but not anymore. As experience overtakes price and product as a key brand differentiator, customer service is being recognized as the face of, and driver for, organization-wide strategy. Our…

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